Privacy Policy

INTRODUCTION

We value the trust you place in us and recognize the importance of secure transactions and information privacy. Please note that we offer any product/service under this Platform only for INDIA. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. If you do not agree please do not use or access our Platform.

INFORMATION WE COLLECT

We collect your personal data relating to your identity, demographics when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to Information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and any such information shared as proof of identity or address. Our primary goal in doing so is to provide an efficient, smooth and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker. We may automatically track certain information like Demographic and lifestyle information, such as age, personal interests and product preferences about you based upon your behavior on our site. We use this information to do internal research on our users and to better understand and serve our users. Our website and application may collect user images for profile pictures. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image. Please note such messages posted by you will be in public domain and can be read by others as well, please exercise caution while posting such messages, personal details, photos and reviews. We retain this information as necessary to resolve disputes, provide customer support This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address. It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family. We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers. If you set up an account or transact with us, we may seek some additional information, such as billing address, and/ or other payment instrument details and tracking information from cheques or money orders to provide services, enable transactions or to refund for cancelled transactions. If you send us personal correspondence such as emails or letters or if other users or third party send us correspondence about your activities or postings on the site, we may collect such information into a file specific to you. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services or participating in any event) requires registration. We may use your contact information to send you offers based on your previous orders or preferences and your interests. We use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Site.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

USE AND DISCLOSURE OF YOUR INFORMATION

We may share your information with third parties to perform services on our behalf such as fulfilling Orders, Delivering Packages, sending marketing communications, fulfilling subscription services, conducting research & analysis, We will ask for your permission to allow us access to your text messages (SMS), instant messages, contacts in your directory, camera, photo gallery, location and device information: (i) to send commercial communication regarding your orders or other products and services (ii) enhance your experience on the platform and provide you access to the products and services offered on the Platform. We will occasionally ask you to complete surveys conducted by us. These surveys may ask you for personal data, contact information, gender, date of birth, demographic information (like pin code, age or income level) attributes such as your interests, household or lifestyle information, your purchasing behavior or history preference and other such information that you may choose to provide. The survey may involve collection of voice data or video recordings. Participation in these surveys is purely voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences. This disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorized law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy.

ADVERTISEMENT

Your personal information may be used to display interest-based advertisements, showcasing relevant features, products, and services that are likely to capture your interest. To gain further insights, we recommend reviewing our Interest-Based Ads notice.

LINKS TO OTHER WEBSITES

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.

YOUR RIGHTS

We take every reasonable step to ensure that your personal data we process is accurate and, where necessary, kept up to date. If any of your personal data, we process is inaccurate (having regard to the purposes for which they are processed) will either be erased or rectified. You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. You may choose to Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications.

DELETE AN ACCOUNT To delete an account, you can write an email to our company email id. Once the account is deleted, you will lose access to the account., however you may to access the Platform again you would need to register as a new user on our Platform.

CHILDREN PRIVACY

Children are not eligible to use our services, and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.

COOKIES

The User should know that information and data may be collected automatically through “cookies.” “Cookies” are small text files that a website can use to identify redirecting users, monitor behavior, collect general information to promote the website, and determine the direction of advertising. Cookies do not attach to the User’s system and do not harm your files. If the User does not want the information collected through cookies, the cookie feature can be readily accepted or rejected in most browser.

CONSENT

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

PRIVACY POLICY UPDATES

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy. Your continued use of the website will be considered as your acknowledgment and acceptance of the terms of the revised Privacy Policy.

HAVE QUESTIONS?

If you have a query, concern, or complaint in relation to collection or usage of your personal data under this Privacy Policy, please contact us at the company mail id provided.